This Privacy Policy applies to all personal information collected by SRW Australia Pty Ltd via the website located at www.lebasebeauty.com.
The Privacy Act 1988 (Cth) defines "personal information" as information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will not be classified as "personal information" and will not be subject to this privacy policy.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details, email, name, phone number and address.
Lastly, we might gather details about you from third parties, including vendors and service providers who gather information on our behalf. This could include: Businesses that assist our Site and Services, like Shopify. Our payment processors, who gather payment details (such as bank account, credit or debit card information, billing address) to process your payment for fulfilling your orders and providing requested products or services, as part of our contractual agreement with you. When you access our Site, open or click on emails we send, or interact with our Services or advertisements, we, or third parties we collaborate with, might automatically collect specific information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information acquired from third parties will be handled according to this Privacy Policy. We are not liable for the accuracy of the information provided to us by third parties and do not endorse any third party's policies or practices.
How we collect your personal information
We collect personal information whenever you input such information into the website. Additionally, we collect cookies from your computer, which help us identify when you use the website and customise your experience. However, it's generally not possible to personally identify you from our use of cookies.
Purpose of collection
We collect personal information to provide you with the best service experience on the website. We may disclose personal information to our service providers who assist in operating the website. Your information may also be exposed to maintenance and support personnel in the normal course of their duties.
By using our website, you consent to receiving direct marketing material. We will only use your personal information for this purpose if we collected it directly from you and if it's the type of material you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing.
Access and correction
You have the right to access and correct your personal information under Australian Privacy Principles 12 and 13. If you wish to access or correct your information, please contact us as provided below.
Complaint procedure
If you have a complaint about how we maintain the privacy of your personal information, please contact us. We will consider all complaints and take appropriate steps to rectify any issues. If you're unsatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If your information is transferred overseas at your request, the recipient will not be required to comply with Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.
GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) may provide additional protection to individuals located in Europe. If applicable, you may have additional rights and remedies under the GDPR if your personal information is handled inconsistently with that law.
How to contact us about privacy
If you have any queries regarding our privacy practices, you can contact us at hello@lebasebeauty.com.